When a website goes down, it can mean a number of different things. Typically the most basic answer is the correct one, and in this scenario, it is dealing with the hosting server itself.
For those that are unaware, website servers are simply computers assigned to do one function, and that is to send and receive data associated with the files in its system. They suffer the same type of hardware issues that computers do, such as power loss, overheating, and parts wearing out over time. Luckily, most hosting providers split their services over various computers, and have contingencies in place should one computer be taken offline for a period of time (maintenance, updates or replacing). However, there will be times when that backup is not enough. Several large news companies based in and around New York found that out when their servers were taken offline during Hurricane Sandy this past week.
Here at TXAD Internet, we are constantly looking to keep your website running smoothly, without downtime if at all possible. We also have systems in place to notify us immediately should your website go down for any reason, so that we can resolve the issue in the most timely of manners. If you have any questions or concerns about your website, don’t hesitate to contact us so that we can address them for you promptly. We want to make sure you’ve got the tools you need to be successful, and a working website is top priority!